Refunds and Cancellation

Cancel any time. If it did not do what we said, you get your money back.

Cancelling

Cancel any time from Billing in your account, or by emailing us. There is no notice period, no cancellation fee, and nobody to talk to first.

Your subscription stays active until the end of the period you have already paid for. We do not charge again after that.

Your free trial

The trial is free and requires no card. If you never subscribe, you are never charged.

Refunds

If the service did not work as described, you are entitled to a refund. That is your right under the Australian Consumer Law and nothing here limits it.

Beyond that, our own policy:

• Within 14 days of your first payment — full refund, for any reason or none. Just ask.
• Charged after cancelling — full refund of that charge.
• An outage or fault that stopped you quoting for more than a day — a pro-rata refund for the affected period.
• Part-months otherwise — we do not routinely refund an unused part of a month, but ask us. Circumstances differ and we would rather sort it out than argue.

Refunds go back to the card you paid with, usually within 5–10 business days.

Your rights under Australian Consumer Law

Our services come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure, and to compensation for other reasonably foreseeable loss or damage. You are also entitled to have the service remedied if it is not of acceptable quality and the failure is not major.

Nothing in this policy or our Terms of Service reduces those rights.

How to ask

Email info@quotebot.online with the email address on your account. You do not need to explain yourself, and we will not put you through a retention process.

Last updated 7 August 2026.